Sales Policy – BunnyNapo High-End Shoe Store

Effective Date: November 21, 2024

Welcome to BunnyNapo! Thank you for choosing us as your trusted provider of high-end footwear. This Sales Policy is designed to ensure clarity and transparency in every transaction. Please read it carefully before making a purchase. By shopping with us, you agree to abide by the terms outlined below.

Business Information:

1. Payment Methods

We offer secure and flexible payment options for our customers:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Fast and secure online transactions.
  • BunnyNapo Gift Cards: Redeemable for online and in-store purchases.
  • Cash: Accepted for in-store purchases only.

All payments are processed through encrypted payment gateways to ensure the safety of your personal and financial information.

2. Pricing Policy

  • Currency: All prices on our website and in-store are listed in US Dollars (USD).
  • Taxes: Applicable taxes are calculated during checkout based on your shipping address.
  • Price Adjustments: BunnyNapo reserves the right to modify prices without prior notice. However, confirmed orders will retain the price listed at the time of purchase.
  • Promotions: Discounts and special offers are valid only during the promotional period and cannot be combined unless explicitly stated.

3. Order Confirmation

After placing an order, you will receive a confirmation email detailing your purchase, including:

  • Item(s) ordered
  • Shipping details
  • Payment confirmation

If you do not receive a confirmation email within 24 hours, please contact us at [email protected] or call (315) 482-4405 for assistance.

4. Shipping Policy

BunnyNapo is committed to delivering your products efficiently and securely:

  • Domestic Shipping: We offer standard and expedited shipping options within the United States.
  • International Shipping: Worldwide shipping is available, with delivery times and rates calculated at checkout.
  • Processing Time: Orders are typically processed within 1-2 business days. During high-demand periods, processing may take longer.

For complete shipping details, please visit our Shipping Policy page.

5. Return and Exchange Policy

We strive for 100% customer satisfaction. If you’re not entirely happy with your purchase, you may return or exchange the item within 30 days of receipt, provided it is unworn, undamaged, and in its original packaging. For more details, refer to our Return Policy.

6. Cancellation Policy

  • Orders can be canceled within 12 hours of placement.
  • If an order has already been shipped, it cannot be canceled. Instead, you may initiate a return upon receiving the product.

To cancel an order, contact us at [email protected] with your order number.

7. Customer Support

Our dedicated support team is here to assist you with any queries or concerns. You can reach us:

8. Dispute Resolution

In the unlikely event of a dispute, we encourage you to contact us directly to resolve the issue amicably.

At BunnyNapo, your satisfaction is our priority. Explore our premium collection of high-end shoes at bunnynapo.com and enjoy an exceptional shopping experience.

For additional policies and details, visit our website. Thank you for choosing BunnyNapo!